Our success is based on the quality, know-how and reliability of our products. All products offered by us are extensively tested by our quality control department in Berlin, Germany. Each product is thoroughly tested at least 2 times. We test everything that is possible and can therefore proudly offer you a particularly long warranty on all our products! We have developed our test protocol together with projector manufacturers and big rental companies to create one of the most comprehensive and secure test protocols in the AV industry. thoroughly Here you can see our test protocol.
Other than usual in the branch of industry, rebeam always gives a 30-day warranty on its products. So you can not only test your purchased product 24 hours or 48 hours long, you also can use our products for your first applications and events.
The rebeam warranty is always at least 30 days from delivery (Note: we only sell to professionals). The rebeam warranty covers all technical and electronic defects of the purchased product, except for wear parts such as lamps or polarizing filters and faulty operation by the user. (like potential differences, which lead to the destruction of the digital ports (HDMI, DVI)..
On request, the warranty can be extended or adapted for many products individually for you. Thus, rebeam offers the possibility of extending the warranty up to 24 months.
Individual service and maintenance packages are also possible.
Warranty upgrade Options*:
- 6 months rebeam Warranty only 6% the purchase price of the product**
- 12 months rebeam Warranty only 12% the purchase price of the product**
- 18 Monate rebeam Warranty only 18% the purchase price of the product**
- 24 months rebeam Warranty only 25% the purchase price of the product**
*if available, ask your personal consulting partner
** Unfortunately, an extended warranty is not available for every product.
rebeam takes responsibility and doesn't leave you out in the rain, whether it's a piece of equipment purchased from us or elsewhere in the world, we'll be happy to take care of the repair, service and maintenance for you. We also repair and maintain many devices where the manufacturer no longer offers service or spare parts.We would be pleased to make you an individual offer.