1. Scope, Contract Language
1. The following General Terms and Conditions (GTC) apply to the sale and shipment of goods that you, as a business customer, purchase via our online shop at www.rebeam-shop.com. These GTC do not apply to orders placed via other platforms (e.g. our eBay shop).
2. Our GTC apply exclusively. The customer’s terms and conditions do not apply. This also applies if we do not expressly object to their applicability in individual cases.
2. Exclusive Sales to Business Customers
1. We sell exclusively to business customers within the meaning of Section 14 of the German Civil Code (BGB). By creating a customer account and when placing your order, you confirm that you are acting in the exercise of your commercial or self-employed professional activity when concluding the legal transaction. No sales are made to consumers within the meaning of Section 13 BGB.
3. Conclusion of Contract
1. Our offers in the online shop are non-binding.
2. By placing an order in the online shop, the customer submits a binding offer to purchase the respective product. We may accept the offer until the end of the second working day following the day of the offer.
3. We will send the customer a confirmation of receipt of the offer without undue delay after the offer is received; however, this does not yet constitute acceptance of the offer. The offer shall only be deemed accepted by us, and a purchase contract concluded, once we declare acceptance to the customer by separate e-mail or dispatch the goods. In the case of payment in advance, the purchase contract is concluded upon receipt by the customer of our request for payment.
4. The contract data are stored by us. The customer will receive, together with the acceptance e-mail, the essential contractual provisions including these GTC once again.
4. Collection/Delivery
1. You may collect the goods – unless otherwise described in the individual case – from our shop in Berlin. Alternatively, we deliver the goods under the following conditions.
2. All delivery periods stated by us in the offer or otherwise agreed shall apply from the conclusion of the contract; in the case of agreed prepayment, the period begins upon receipt of payment. The commencement of the delivery time stated by us presupposes the timely and proper fulfilment of the customer’s obligations, in particular the correct specification of the delivery address when placing the order.
3. Any periods stated by us for dispatch of the goods are always approximate only and may therefore be exceeded by up to 5 working days. This does not apply where a fixed dispatch date has been agreed. If no period or date for dispatch is stated or otherwise agreed, dispatch within five working days shall be deemed agreed.
4. If the goods are dispatched in accordance with the agreements made with the customer without us having assumed additional installation or assembly work or the like, we only owe the timely and proper delivery of the goods to the transport company and are not responsible for delays caused by the transport company. Any shipping duration stated by us (period between handover by us to the transport company and delivery to the customer) is therefore non-binding in this respect.
5. The risk of accidental destruction, accidental damage or accidental loss of the delivered goods shall pass to the customer – insofar as we only owe dispatch (para. (4)) – upon delivery of the goods to the transport company.
6. We will insure the goods against customary transport risks at our expense.
7. We generally deliver our goods worldwide, with the exception of countries subject to sanctions.
8. Further details on delivery of the goods can be found on our website under “Shipping methods and costs”.
5. Retention of Title
1. We retain title to the purchased goods until the purchase price for the goods has been paid in full.
2. In the event of default in payment, we are entitled to demand return of the goods subject to retention of title, provided that we have withdrawn from the contract.
6. Payment and Shipping Costs, Return Shipping Costs, Set-Off and Right of Retention
1. All stated prices are net prices, i.e. they are exclusive of the applicable VAT and plus any shipping costs that may apply. Customs duties and similar charges are to be borne by the customer.
2. Deliveries are made exclusively against prepayment. The purchase price must be paid no later than 7 days after receipt of the request for payment.
3. For payment we offer the payment methods stated in the footer of our website under “Service”/ “Payment methods”.
4. The current shipping costs can be queried for each item. The shipping costs shown in the offer refer to standard shipping. If higher shipping costs arise in individual cases for larger or express deliveries, we will point this out in each case.
5. The customer has no right of set-off or retention unless the counterclaim is undisputed or has been finally adjudicated.
7. Warranty
1. The warranty is governed by the statutory provisions of Sections 437 et seq. BGB, unless otherwise provided below.
2. If the delivered goods are defective, we may choose between remedying the defect or delivering a defect-free item; however, this choice can only be exercised by notifying the customer in text form (also by fax or e-mail) within 5 working days after receipt of the notice of defect.
3. If subsequent performance pursuant to para. 2 fails or is unreasonable for the customer or if we refuse subsequent performance, the customer shall be entitled, in accordance with the applicable law, to withdraw from the purchase contract, reduce the purchase price or claim damages or reimbursement of futile expenses. However, the special provisions in Section 8 apply to the customer’s claims for damages.
4. Upon delivery, the customer must carefully inspect the goods for damage; any damage present must be documented by the supplier. Transport damage should be reported within 24 hours. The delivered goods shall be deemed approved by the customer if a defect is not notified to us in text form (i) in the case of obvious defects within 10 working days after delivery or (ii) otherwise within 10 working days after discovery of the defect.
5. The warranty period is 24 months for newly manufactured items; for used goods the period is 30 days. The warranty period begins in each case upon transfer of risk to the customer. This period does not apply to the customer’s claims for damages arising from injury to life, body or health or from intentional or grossly negligent breaches of duty by the seller or its vicarious agents, which in each case become time-barred in accordance with the statutory provisions.
6. If we have assumed a guarantee for a specific quality of the sold item for a defined period, any claims arising from this remain unaffected by the above provisions.
7. Please send notices of defects and any complaints by e-mail to info@rebeam.de.
8. Liability
1. We are always liable for personal injury (damage to life, body and health) in accordance with the statutory provisions.
2. For property damage or financial loss not occurring to the purchased item itself, we are liable in cases of intent and gross negligence in accordance with the statutory provisions. In cases of simple negligence, we are liable for property damage and financial loss only in the event of breach of essential contractual obligations (cardinal obligations). Liability is limited in this respect to the typical foreseeable loss at the time the contract was concluded. Liability for atypical indirect or consequential damages is excluded in such cases.
3. Insofar as our liability is excluded or limited, this also applies to the liability of vicarious agents and other persons whose conduct can be attributed to us.
4. Mandatory statutory liability provisions, in particular liability for giving a quality guarantee, fraudulent concealment of a defect, and liability under the Product Liability Act, remain unaffected by the above provisions.
9. Right of Withdrawal
1. As a business customer, you have no right of withdrawal under the BGB.
10. Data Protection
1. We collect, process and use the data you provide in accordance with the statutory provisions, in particular the German Federal Data Protection Act and the General Data Protection Regulation (GDPR). Your personal data are stored electronically by us and used exclusively for the purpose of processing the contract. For further purposes (e.g. sending product information, newsletters), the data will only be used if you have given your consent, which you may revoke at any time. Please refer to our Privacy Policy for further information.
11. Final Provisions
1. The contract language is German.
2. If the customer is a merchant or a legal entity under public law, the place of jurisdiction for all disputes arising from this contract shall be Berlin (registered office of ReBeam).
3. German law shall apply to the conclusion and performance of all contracts, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
4. The contract shall remain binding in its remaining parts even if individual provisions are legally ineffective. In place of the ineffective provisions, the statutory provisions shall apply, insofar as they exist.

Berlin in October 2024